Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (Monday to Friday). Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Time (UK)
We offer the following shipping options within the United Kingdom:
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Standard Delivery: 2–4 business days
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Shipping cost: £6.99 [free shipping on over £180]
Delivery times are estimates and may vary depending on the courier and location.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).
Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the courier directly.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery.
You must provide clear photo evidence so we can investigate and resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
ejbeautyscoops@yahoo.com